New scheduling software coming

posted Dec 12, 2013, 1:15 PM by Dante Sabatucci   [ updated Dec 13, 2013, 1:31 PM ]
The scheduling software that we have been using for the past year and a half has presented some challenges for users.  The software is not as user friendly as we would like it to be and the client side interface is confusing and unnatural.  Therefore, we have decided to bite the bullet and make the change to a new software package called eSOFT.   This software was written by programmers working for another baseball academy, much like Play Ball Sports Academy, so we believe that it will be a natural fit for our business.  The transition will occur over the next 60 days.  Notice the new eSoft tab at the top of the page.  If you are signing up for any program that starts after the beginning of the year, you will be able to sign up via eSoft.  This includes lessons, programs or sports performance training (QuEST).   

There will be some minor inconveniences such as creating a new login password and re-entering your credit/debit card information.  We will transfer all credits, balances and memberships to your new account.   We are looking into transferring all of the usernames into the new package so that you will be able to use the same username but we are not sure if this will be possible.  However, you are welcome to set up your new account at your convenience.  The specific changes to the software that customers will be happy about are:
  • Single login for the entire family
  • Much cleaner home screen upon login
  • Balance and credit information prominently displayed
  • Student calendar easier to find
  • Live calendar which shows all activities
  • Easier to find and register for upcoming programs
In addition to the benefits listed above, this software is currently being upgraded with new features that will be pertinent to a baseball/softball academy.  We believe that this software will grow with the academy and that it will meet our current and future demands.  Please call us with any questions you may have at (330) 928-1551.

Help page - click here (coming soon)
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